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shipping & returns

How much is Shipping?

NZ:

Orders over $60 are free.

Nationwide courier $7 NZD

 

Australia/South Pacific delivery:

Orders over $60 are free.

Tracked- $10.35 AUD

 

International:

(Mixed carriers.)

$10 USD tracked anywhere in the USA

$12 CAD tracked anywhere in Canada

$15 USD anywhere else in the world.

 

International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

 

How long will shipping take?

Your order will be processed within 3-5 working days.

Once picked up by the courier, parcels within NZ will be delivered in 1-3 working days.

Parcels to Australia take 7-10 working days.

International parcels can take up to 20 working days to arrive.

 

Return policy

Don't like it? Return your bar within 14 days for a full refund. This doesn't apply in cases where you have bought the wrong type of bar for your skin/hair type. Please ask questions and try our Sampler first.